Summary Description: The Admission Counselor is a full-time, benefit eligible position reporting to the Associate Director of Admissions. This role serves as a member of the Admissions Office. This position is primarily responsible for identifying, engaging, and recruiting prospects to the University to achieve its enrollment goals. Through the Associate Director of Admissions, the Admission Counselor is responsible for managing specific recruitment markets, participating in yield events, and responsible for on-campus tours as needed.
Primary Job Duties:
Implement recruitment strategies for the assigned markets to generate inquiries, applications and deposits that lead to achieving enrollment goals.
Exercise independent judgment regarding recruitment strategies for assigned territories, student contacts, and student relationship development.
Coordinate and evaluate admissions events and strategies including program effectiveness, assess outcomes, determine cost analyses, and develop improved programming to achieve enrollment goals.
Data Entry of new leads and inquiries into the University’s CRM system.
Update student profile information and generate enrollment reports in the CRM system.
Ensure all communication with students, including email correspondence, phone calls, messages, and campus visits are entered in the University’s CRM system for tracking purposes.
Advise students and families of admission requirements, transfer guidelines, financial aid and scholarship information, student standards, lifestyle agreement, campus life, etc.
Review admission applications, evaluate credentials, and make decisions accordingly of all applicants.
Conduct travel for admissions-related events.
Abide by NACAC and NACCAP Principles of Good Practice.
Minimum Qualifications:
Bachelor degree required.
Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.
Ability to meet deadlines in a fast-paced environment.
Experience working with diverse populations.
Ability to work longer hours during busier recruitment/admissions periods, which includes evenings and weekends.
Must be self-motivated, have excellent written communication skills, and the ability to work well with faculty, staff, and students.
Must have excellent oral communication and public presentations skills.
Proficient in computer programs including Windows, Outlook, Word and Excel, and navigating the internet.
Preferred Qualifications:
Fluent in Spanish language, both conversational and written.
Experienced with using the Slate CRM system.
Physical Demands – Work Environment: The position is located in a typical office environment. Professional/business casual attire is required.
Warner Pacific University’s Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students from diverse backgrounds with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.
Warner Pacific University’s Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply.
Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament.
Warner Pacific’s students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual’s behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs.
Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses.
Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose.
In order to be considered an applicant for this position, please complete our online employment application at https://warnerpacific.catsone.com/careers/1611-GeneralClick “Apply Now” to complete the online application, and submit the following: Application, Cover Letter and Resume