Position Title: Senior Director of Student Financial Services FLSA: Exempt Department: Student Financial Services Reports To: Vice President for Enrollment and Student Success & Engagement Primary Working Relationships: Controller, Director of Financial Aid, Assistant Director of Student Accounts, and Financial Aid Counselors. Compensation Range: $75k - $85k
Summary The Senior Director of Student Financial Services (SDSFS) provides leadership in the planning and implementation of all aspects of financial aid administration including the management and integrity of federal, state and institutional funds for all programs, and management of the student accounting system.
Key Responsibilities This important and influential leadership role provides vision and leadership for the Student Financial Services Dept. by creating and monitoring departmental policies and procedures, overseeing the planning and management of all financial aid strategies including packaging, discounting strategy, and compliance. This role makes recommendations to the President and senior leaders regarding financial aid projections and provides regular updates regarding all operations under Student Financial Services.
The SDSFS must be able to exercise working knowledge of the strategic relationship between the roles of financial aid and athletics in securing student enrollment and retention and achieving enrollment and retention objectives. It’s imperative that the individual in this role understands the partnership between achieving enrollment goals while managing budget parameters. As the Sr. Director in Financial Services, you will manage direct reports and provide oversight of staff including training, staff development, evaluation, feedback, recruitment and selection.
The successful candidate will demonstrate expertise in financial management, setting and achieving gross revenue, discount and net revenue goals. The SDSFS will be responsible for informing the FAAC of changing industry standards and policies to aid in the decision-making process and serves on the University Compliance committee as the Federal Compliance Officer.
In addition, the Senior Director of Student Financial Services can expect the following responsibilities to fall under their purview.
Serves as an expert in Financial Aid to various constituencies including HECC, regional and local professionals, and lenders
Reports to the Department of Education changes made in leadership via the ECAR and PPA
Oversees FA personnel participation in outreach events, and the community service requirement for Federal Work Study
Manages the operational budget for the Student Financial Services Dept.
Minimum Requirements
5-7 years’ experience in Financial Aid or Student Financial Services with progressively increasing responsibilities
Bachelor degree in relevant field, or equivalent experience in higher education environment
Experience as a direct supervisor with effective managerial, leadership and interpersonal skills
Strategic and organizational agility with the ability to collaborate and communicate with all levels of the organization including internal and external partners
Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently
Proficient in computer programs including Windows, Outlook, Word, Excel and the Internet
Exhibit commitment to inclusiveness and sensitivity to areas of national origin, ethnicity, culture, gender, and disabilities
Desired Qualifications
Master degree preferred
Bilingual – Spanish speaker preferred
Experience using the Ellucian Colleague administrative system
Experience in standard, non-standard and non-term financial aid delivery formats
Experience working with adult learners and traditional age learners
Warner Pacific University’s Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students from diverse backgrounds with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.
Warner Pacific University’s Commitment to Diversity: Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that is mindful of the racial and ethnic diversity of the students we serve.
Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament.
Warner Pacific’s students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual’s behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs.
Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses.