Assistant Director of Student Success and Advising
Summary Description: The Assistant Director of Student Success & Advising is a full-time, benefit eligible position. This role is an administrative position reporting to the Director of Student Success and Advising. This position is primarily responsible for facilitating and empowering students toward fulfilling their academic and professional goals. The Assistant Director of Advising also leads department efforts including orientation for adult learners, exam proctoring, and data tracking. This position will uphold and reinforce academic policy and standards and serve on divisional and institutional committees.
Primary Job Duties:
Work in conjunction with Director of Student Success & Advising to ensure strong advising is provided throughout the year.
Manage advising load of up to 250 students.
Coordinate Professional & Graduate Studies (PGS) orientations prior to the start of each module.
Collaborate with registrar, academic deans, and PGS personnel in establishing and editing PGS course schedules
Facilitate faculty, staff, and student training on Canvas learning management system
Work with admissions personnel to ensure smooth hand-off of newly admitted students to advising
Partner with students on degree planning and ensuring appropriate preparation for all coursework.
Track advising appointments and other student touch points for institutional reporting
Coordinate the scheduling of DSST exams and proctoring; communicate with records office on exam schedule
Assemble, organize, coordinate and distribute text books from Slingshot.
Ability to work with both traditional students and adult learner students that are a part of the Professional & Graduate Studies (PGS) program.
Actively collaborate with Student Success and Engagement personnel to ensure appropriate attention to students requiring extra support.
Collaborate with department faculty to ensure all majors have accurate four-year and/or completion plans for student reference.
Provide guidance to students on their academic pursuits, partnering with Career Services as appropriate to help inform the selection of a major.
Exercise creative and critical thinking.
Provide support of institutional student retention goals.
Be present in the office on a daily basis unless arrangements are made with the employee’s direct supervisor. This position works on a flexible schedule to accommodate both traditional and PGS students.
Contribute to the support and implementation of the University Strategic Plan.
Participate in Warner Pacific University professional development opportunities.
Adhere to University policies and procedures.
Demonstrate a commitment to a Christian liberal arts education by upholding the mission of the University and abiding by the Employment Standards and Lifestyle Agreement. Warner Pacific is affiliated with the Church of God (Anderson, Indiana).
Exhibit commitment to inclusiveness and sensitivity including areas of national origin, ethnicity, culture, gender, and disabilities.
Perform other duties as assigned.
Master’s degree from an accredited higher education institution.
Experience working in a higher education environment.
Experience working with diverse populations; ability to advocate for students from underrepresented backgrounds.
Possess a high degree of empathy and customer service experience.
Able to demonstrate professional maturity in written and oral communication.
Able to collaborate within the department and with campus partners.
Ability to lead multiple, complex projects
Ability to work effectively and meet deadlines in fast-paced environment.
Proficient in computer programs including Windows, Outlook, Word and Excel.
Ability to work some evenings and occasional weekends in addition to flexible office hours in between the hours of 8 a.m. and 6 p.m. Monday-Friday.
Academic advising experience.
Spanish language skills.
Experience with Canvas learning management system.
Experience with data tracking and collection
Experience conducting in-person and online new student orientation.
Leadership and management experience.
Experience working with adult learners
Physical Demands – Work Environment: The position is located in a typical office environment. Professional/business casual attire is required.
Warner Pacific University’s Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.
Warner Pacific University’s Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply.
Employment and Lifestyle Standards: Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church ofGod (Anderson, Indiana). Central to Warner Pacific’s identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect: 1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit. 2. The practice of following Christ through day-to-day personal lifestyle choices. 3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints. 4. A commitment to life-long learning and service through personal and professional development. 5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another. 6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives. 7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community. 8. A commitment to teaching and serving in harmony with the doctrines of the Holy Bible.
Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament.
Warner Pacific’s students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual’s behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs.
Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses.
Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose.
In order to be considered an applicant for this position, please complete our online employment application at https://warnerpacific.catsone.com/careers/1611-GeneralClick “Apply Now” to complete the online application, and submit the following: Application, Cover Letter and Resume